Aceland Mortgage LLC. understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information—including when you opt in to our text messaging services. By using this website, you consent to the terms described in the most recent version of this Privacy Policy.

"We," "our," and "us" refers to Aceland Mortgage LLC. and its affiliates. "You," "your," "visitor," or "user" refers to the individual accessing this site.

Personal and Non-Personal Information

What is non-personal information and how is it collected and used?

Non-personal information is information that cannot identify you. If you visit this website to read about our services, we may collect certain non-personal information from your browser. Because non-personal information cannot identify you, there are no restrictions on how we may use or share it.

What is personal information and how is it collected? Personal information identifies you as an individual—such as your name, mailing address, email address, or phone number.

We may collect personal information when You submit a form or application. You engage in a transaction with us or our affiliates. You provide information voluntarily through this site.

Use of Cookies and Web Technologies

We may use cookies and related technologies (like web beacons) to improve your experience and gather website analytics. Cookies help us remember you and streamline your experience. Web beacons may be used in emails or pages to understand engagement. Third parties may also use cookies on our site for anonymous analytics and performance improvements.

You can accept or decline cookies through your browser settings. Declining cookies may affect website functionality.

How Aceland Mortgage LLC. Uses Personal Information

We may use your personal information to Provide access to our website, products, and services, Respond to your inquiries, Process transactions, Send appointment reminders or account updates, Offer relevant information, including educational content and service updates Comply with legal requirements.

We may combine your online data with information you’ve provided through other channels. We may also remove personal identifiers to anonymize data for analysis or improvement purposes.

Sharing Personal Information

We do not sell your personal information. We may share it with Service providers performing tasks on our behalf Payment processors and vendors with your consent Legal authorities as required to comply with regulations or court orders.

We do not share your mobile number or SMS opt-in data with third parties for marketing purposes.

SMS & Text Messaging Policy

By providing your mobile number and opting in, you consent to receive text messages from us.

These may include:

Appointment reminders, Pre-approval or loan status updates, Account-related messages, Occasional educational or promotional content. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for assistance. No mobile information will be shared with third parties for marketing/promotional purposes. Information sharing to subcontractors in support services (e.g., customer support) is permitted.

Communication Security and Limitations

We use reasonable security measures to protect your personal data. While we strive to keep your data safe, no method of transmission over the internet or mobile networks is 100% secure.

Public Discussions

Any information you post in public forums on this site becomes public. Please avoid sharing sensitive personal details in comments or discussion sections.

Accessing or Updating Your Information

You may access, update, or delete any personal information you’ve submitted by contacting us at [email protected] or following instructions where applicable on the site.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Policy

Aceland Mortgage LLC. reserves the right to update this Privacy Policy at any time. Any changes will be posted in this section, and material changes may also be highlighted on the homepage.

If you have questions about this Privacy Policy or how your information is handled, please contact us aT [email protected].